TERMS & CONDITIONS POLICY

Overview 

This website is owned and operated by Rebecca Lennox Design. Throughout the site, the terms “we”, “us” and “our” refer to Rebecca Lennox Design and Lennox Studio. Rebecca Lennox Design / Lennox Studio offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

In order to use our website and receive our services, you must be the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

Key Commercial Terms

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
 

Modifications to the Service and Prices


The prices we charge for using our services / our products are listed on the website. We reserve the right to modify our prices or discontinue the Service at any time, and to correct pricing errors that may inadvertently occur. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

 

Retention of the right to change Services

We may, without prior notice, change the Services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

Accuracy and Timeliness of Information

 

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. 

 

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction.

 

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

Accuracy of Billing and Account Information

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

 

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. 

 

Return and Refund Policy

Due to the nature of our work, once a purchase has been made and private product data has been shared with client, no refunds or returns can be made. For any purchases made and private product data not yet shared with client, an agreement could be made to cancel and refund entire print / product purchase. Simply contact us at rebecca.lennox@outlook.com within one hour of purchase and we will exchange or offer a refund based upon the original payment method.

 

Warranties and Responsibility for Services and Products


When we receive a valid ‘refund’ claim for a product, item or print purchased from us, we will assess the claim and either refuse or accept the refund claim. If we are unable to refund the product, item or print due to private product data sharing, we will notify the client immediately.

 

Ownership of Intellectual Property, Copyrights and Logos

Rebecca Lennox Design / Lennox Studio and all services/products therein or transferred thereby, including, without limitation, branding, images, text, graphics, logos, trademarks, copyrights, photographs, audio, videos and all Intellectual Property Rights related thereto, are the exclusive property of Rebecca Lennox Design / Lennox Studio. Nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, modify, distribute, copy, reproduce, transmit, adapt, edit or create derivative works thereof unless copyright has been agreed.

 

We acknowledge that we may receive or have access to information which relates to your past, present, or future products, vendor lists, creative works, marketing strategies, pending projects/proposals, and other proprietary information. We agree to protect the confidentiality of your proprietary information and all physical forms thereof, whether disclosed to us before this Agreement or afterward. Unless strict confidentiality is requested by you in advance of the establishment of this contract, we can display materials and final work created for you on our website (www.rebeccalennox.co.uk) or other social platforms.

 

Both parties understand that Client or Designer may terminate any service at any time if, for any reason, the relationship is deemed unsatisfactory by either party. Upon payment and transfer of data, all design rights and ownership are transferred to the Client. In the event of cancellation, Designer retains ownership of all copyrights and original work created.

 

Right to Suspend or Cancel User Account


We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time.

 

Indemnification


You agree to indemnify and hold Rebecca Lennox Design and Lennox Studio harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

Limitation of Liability


To the maximum extent permitted by applicable law, Rebecca Lennox Design and Lennox Studio assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

 

Right to Change and Modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access or continue to access the website or the service.

 

Agreement

These Terms and Conditions and any policies posted by us on this site or in respect to the Service constitutes to the entire agreement and an understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).

  

Contact Information

For more information about our Terms & Conditions policy, please contact us by e-mail at rebecca.lennox@outlook.com or by mail using the details provided below:

 

Rebecca Lennox

[For the attention of the Privacy Compliance Officer]

2 The Glen, Rayleigh, Essex, SS6 7QZ

 

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